Locate the downloaded file on your computer. If you did not get to choose a location, check your downloads folder.
Using the included micro-USB cable, connect your Quattro to any USB port on your computer. Detach the microphone module (if equipped) and move the switch on the back of your Quattro to the + position.
Navigate to the folder containing the download. Using your mouse, right-click on “Quattro 4.0 Firmware Upgrade Kit.zip” then left-click “Extract All”.
Select the option to “Show extracted files when complete” and left-click “Extract”.
Double click on the "1. Run Me First!" file and let the program complete it's install.
Once Step Five is complete, double click the "2. ClearSounds Updater" file and follow the on-screen instructions.
On Windows 10 you may get this error/popup during Step 7 and 8. If you do, click on More Info then Run Anyway as seen in the screenshots below.
PLEASE NOTE: Completing this upgrade will reset your Quatro 4.0 device and will delete all paired device information from your Quattro 4.0. All previously paired devices will need to be re-paired after you have completed the firmware upgrade steps.
Frequently Asked Questions
If you are not experiencing any issues with your Quattro 4.0 you do not need to update your firmware.
How do I know which firmware version I have on my Quattro 4.0?
If you want to check your firmware version on your Quattro 4.0 device, you can do so - but please note, you will need to repair all devices (phone, mic, etc.) which you have currently paired with your Quattro 4.0. Here's how to check your firmware version.
I have a Mac, is this firmware updater Mac compatible?
The firmware update utility only runs on Windows, no version of Mac OS X is supported.
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